Privacy Policy

Introduction

Full Stack CX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We collect information you provide directly to us, such as when you:

• Contact us through our website forms or email
• Request a consultation or quote for services
• Subscribe to our newsletter or communications
• Engage with us on social media

Types of Information Collected

• Personal Information: Name, email address, phone number, company name, and other contact details
• Business Information: Details about your business needs and goals
• Usage Data: Information about how you interact with our website, including pages visited and time spent
• Communication Data: Records of correspondence when you contact us

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and fulfill your requests
• Send you information about our services, updates, and promotional materials
• Analyze website usage to enhance user experience
• Protect against fraud and ensure website security
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist in our business operations, such as payment processors and hosting providers
• Legal Requirements: We may disclose information if required by law, regulation, or legal process
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with third parties when you explicitly consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL
• Regular security assessments and updates
• Access controls and authentication measures
• Secure storage of personal data
• Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, commonly used format

To exercise these rights, please contact us at info@fullstack.cx.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control your cookie preferences through our consent banner or your browser settings.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website. Collect anonymous, aggregated data.
• Functionality Cookies: Remember your preferences and settings for future visits.
• Security Cookies: Protect against spam and abuse, including bot protection via Cloudflare Turnstile.

Specific Cookies

• consent_prefs: Stores your cookie consent preferences (1 year)
• human_verified: Security cookie for bot protection (2 hours)
• Analytics cookies: Anonymous usage data (varies by provider)

Third-Party Services

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

If you are located outside the United States, please note that your information will be transferred to and processed in the United States, which may have different data protection laws than your country.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@fullstack.cx.